After placing your order, please reply to your order confirmation email with pictures of your pet. Your reply will go to lunaandback3@gmail.com

Shipping and Delivery

Dispatch:
  • All pet portraits are custom made, so dispatch date can vary depending on availability.

  • Below are the estimated dispatch times for each product

  • Mini A6- 7 days

  • A6- 1-2 weeks

  • A5- 1-2 weeks

  • A4- 2-3 weeks

  • A3- 2-3 weeks

  • Claiming vouchers- You will receive an estimated dispatch date once you have submitted your form on the Claim Voucher Page

UK Delivery
  • All shipping within the UK is free on all orders.

  • All orders are shipped via Evri using tracked delivery

  • Standard Delivery: 2–4 working days

International Delivery:
  • International shipping is not included for any product, cost will be calculated at checkout.

  • All orders are shipped via Evri using tracked delivery.

  • International Standard: 4-17 working days to over 200 countries.